About Us
Who We Are
We offer home décor and accessories designed to help customers create comfortable, attractive, and personal living spaces. Our selection may include wall décor, decorative accents, tabletop items, lighting, seasonal décor, and other home-related products, depending on current availability.
Decorationeo operates as an online retailer through www.decorationeo.com. We do not operate a walk-in retail store at our mailing address.
Our Purpose
Decorationeo was created to make shopping for home décor simple, clear, and convenient.
We understand that customers need accurate information before purchasing products online. For this reason, we work to clearly display available product descriptions, images, dimensions, materials, colors, prices, availability, shipping information, and applicable return conditions.
Customers should review the individual product page before placing an order because product specifications and availability may vary.
Our Products
The products available on our website are selected from our approved suppliers and fulfillment partners.
Decorationeo remains the customer's point of contact for:
- Product and order questions
- Order status and tracking support
- Shipping-related concerns
- Return requests
- Refund questions
- Damaged, defective, or incorrect products
Product Information and Pricing
We aim to provide clear and accurate information for every product listed on our website.
Product pages may include:
- Product descriptions
- Images
- Dimensions and materials
- Available colors or variations
- Current prices
- Stock availability
- Estimated delivery information
Prices are displayed in US dollars unless otherwise stated. The complete order total, including applicable taxes and shipping costs, is shown during checkout before the customer confirms payment.
Product availability, prices, and specifications may change. The information displayed on the product page and during checkout will apply to the order at the time it is placed.
Shipping and Delivery
We currently serve customers within the United States according to the shipping options displayed on our website and at checkout.
Estimated processing and delivery times are provided in our Shipping Policy. Delivery estimates may vary depending on the product, fulfillment location, destination, carrier conditions, weather, holidays, or other circumstances outside our reasonable control.
After an eligible order has shipped, customers will receive tracking information when it is available.
Please review our Shipping Policy before placing an order for complete information about:
- Order processing
- Delivery estimates
- Shipping costs
- Order tracking
- Order Cancellations
- Delayed, lost, wrong package or damaged shipments
Returns and Refunds
Eligibility for a return or refund depends on the product's condition, the reason for the request, the date the request is submitted, and the requirements stated in the policy.
Customers should contact us before returning a product. Items sent back without following the return instructions may not be accepted.
Our Return and Refund Policy explains:
- The return-request period
- Product-condition requirements
- Non-returnable items
- Return-shipping responsibilities
- Damaged or incorrect orders
- Refund processing
- Order cancellations
Our Commitment to Customers
We are committed to maintaining a clear and dependable online shopping experience.
We work to:
- Provide accurate product information.
- Display current pricing and availability.
- Explain shipping and delivery expectations.
- Provide accessible return and refund information.
- Offer secure payment options through checkout.
- Protect customers' personal information.
- Respond to customer inquiries during our published support hours.
- Keep our business and contact information consistent and accessible.
We do not guarantee results or product characteristics that are not stated on the relevant product page.
Customer Support
Customers may contact us regarding products, orders, shipping, tracking, returns, refunds, payments, or general store information.
Store name: Decorationeo
Website: www.decorationeo.com
Email: support@decorationeo.com
Phone: +1 (561) 956-8309
Mailing address: 14170 Pacific Point Pl, Apt. 307, Delray Beach, FL 33484, United States
Website: www.decorationeo.com
Email: support@decorationeo.com
Phone: +1 (561) 956-8309
Mailing address: 14170 Pacific Point Pl, Apt. 307, Delray Beach, FL 33484, United States
Customer support hours:
Monday through Friday, 9:00 AM to 5:00 PM Eastern Time
Monday through Friday, 9:00 AM to 5:00 PM Eastern Time
Messages received outside normal support hours will be reviewed during the next business day.
Important Store Policies
For additional information, please review our: